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There are three ways to look through all the exciting upcoming ADR events:

Upcoming events

    • Sunday, March 29, 2020
    • Monday, August 31, 2020
    • ADRIA

    An ADRIA Event

    This three-session role-play practice package is for those that wish to practice their mediation skills in role-play. Participants will be placed in groups of three and assigned role-plays in which they will be either the mediator, or one of the parties. The schedule for the three-sessions will be assigned in advance and emailed to the participants. For each group there will be two role-plays per session and over the course of the three sessions, each participant will have the opportunity to mediate twice.

    Each group will have a coach that will provide feedback on skill integration. These practice sessions are not intended to teach or give feedback on online mediation processes.

    Registration is open to ADRIA members that have completed mediation training. Participants are expected to attend all three sessions.  

    Letters of completion will be emailed upon request. Full attendance of all three sessions represents 7 credit hours. Letters of completion and credit hours will only be provided to those that attend all three sessions.

    *In order to participate in this format, students need to be available (without distractions) for the full 2.5 hour session. In addition, you would need a strong internet connection, computer with a webcam and microphone. Instructions and role-plays will be emailed 1 week in advance.

    3 weekly sessions of 2.5 hours:

    Week 1

    • (15 min) introductions, logistics, questions, set up for first role-play
    • Role play 1 (50 minutes)
    • Feedback (15 minutes), transition (5min)
    • Role play 2 (50 minutes)
    • Feedback (15 minutes)

    Week 2

    • Set-up (5 min)
    • Role play 3 (55 minutes)
    • Feedback (15 minutes) transition (5min)
    • Role play 4 (55 minutes)
    • Feedback (15 minutes)

    Week 3

    • Set-up (5 min)
    • Role play 5 (55 minutes)
    • Feedback (15 minutes) transition (5min)
    • Role play 6 (55 minutes)
    • Feedback (15 minutes)


    On the event registration page, you will be asked to select the time slots that you would be available. You will have the option to select mornings M-Sa (9:00-11:30), afternoons M-Sa (1:00-3:30), or evenings M-F (5:30-8:00). Once we have 3 students available for the same time slot, we will assign the groups and schedule the session. If you are available for more than one time slot, please select multiple options to increase your chance of getting into a group. Payment will be due when dates/times are confirmed.


    $295 per participant. Payment will be due upon confirmation of dates/times. No refunds will be given.

    • Wednesday, April 22, 2020
    • 8:30 AM - 10:30 AM
    • Compass Place Boardroom, 2nd Floor, 10050 - 112 Street, Edmonton, AB

    Date: Wednesday, April 22, 2020
    Time: 8:30 a.m. – 10:30 a.m.
    Location: Compass Place Boardroom (2nd Floor, 10050-112 Street, Edmonton, AB T5K 2J1)

    Does your work include helping people who occasionally face legal problems? Are your clients victims of sexual violence? Sexual violence can include domestic violence of a sexual nature, trafficking, exploitation, sexual harassment or assault, and more. This session will provide an overview of the law as it relates to sexual violence – from the Criminal Code provisions and human rights law to legal options available to victims.

    Workshop registration includes continental breakfast, coffee and tea.

    Register online at Eventbrite by April 20, 2020.

    • Wednesday, April 29, 2020
    • 11:30 AM - 12:30 PM
    • Online

    Family Mediation Canada Presents:

    4 part webinar series

    The Hearts and Minds of Working with Families in High Conflict: A Family Mediation Canada Webinar Series

    Hosted by
    Michael Saini, PhD, MSW, RSW
    Factor-Inwentash Chair in Law and Social Work
    University of Toronto


    1. Tuesday, Jan. 28 – 1:30 PM ET (11:30 AM MST)
    2. Wednesday, Feb. 26 – 1:30 PM ET (11:30 AM MST)
    3. Wednesday, March 25 – 1:30 PM ET (11:30 AM MST)
    4. Wednesday, April 29 – 1:30 PM ET (11:30 AM MST)



      FMC Members


    Individual webinars



    Series (4 webinars)



    Participants are encouraged to attend the full series but each session is on a separate, but related, aspect of families in high conflict and worthy of attendance on its own - subject to particular interest and schedule availability. Individual sessions will be recorded and available for streaming afterwards for registered participants who are not able to attend a particular session.

    This 4-part webinar series (one hour each webinar) will assist family mediators to engage with families involved in high conflict child custody disputes by exploring the connections of mediation with neuroscience, emotional regulation, adult attachment patterns, and fear-based relationships.  Emotional awareness within the mediation process will be foundational to identify and repair errors in neutrality and engagement.  Practical strategies for overcoming fear-based relationship conflicts and the concept of multi-partial alliances will be offered to help mediators convey empathy, engagement and emotional clarity.  Reflecting on developments in neuro-principles and trauma-informed practice, the workshop will offer practical tips for developing responsive approaches to engage with clients.
    Webinar 1: Understanding high conflict in the brain: Neuroscience, drama and trauma
    This first webinar will introduce you to neuroscience and trauma. We will focus on the basic brain functions, the brain during conflict, brain communication and an introduction to neuromodulators.
    Webinar 2: Understanding high conflict in the heart: Insecure and fearful adult attachment patterns
    The second webinar will focus on adult attachment (from cradle to grave), adult attachment patterns, primary and secondary emotions and the association of fearful attachment and conflict.
    Webinar 3:  When mediators get stuck in high conflict: Moving from neutrality to multi-partial alliances
    The third webinar will illustrate patterns of disengagement with high conflict parents.  We will focus on multi-partial alliances and empathy, engagement and emotional clarity to connect with clients.
    Webinar 4: Reflections on working with families involved in high conflict: Lessons from neuroscience, conflict resolution and decision making in mediation
    Based on a summary from the first three webinars, this final webinar will be an interactive session with participants to consider practical strategies to connect neuroscience, conflict resolution and decision making in mediation.  This last webinar will be an opportunity for participants to ask the facilitator questions and to expand on any area covered within the webinar series.

    Contact Sue at FMC at for information on registration.


    • Wednesday, May 13, 2020
    • 8:30 AM - 5:00 PM
    • The Ranchmen's Club, 710 - 13th Avenue SW, Calgary, AB
    • 40

    Negotiation, Mediation, and Arbitration for the Insurance Professional

    This presentation is for adjusters, claims handlers, brokers, and underwriters. Participants will: 

    • Understand principled negotiation 
    • Look for the win-win in all negotiations 
    • Know how to overcome roadblocks to agreement 
    • Practice negotiation skills with help from the instructors/coaches 
    • Understand mediation and judicial dispute resolution (JDR), and their differences 
    • Know when to seek either mediation or JDR during a dispute 
    • Know how to prepare for and maximize the benefits of mediation and JDR 
    • Understand the fundamentals of arbitration and umpire proceedings 
    • Know how to maximize efficiencies in arbitration and umpire proceedings 
    • Know how to choose or appoint an arbitrator or umpire 
    • Know how to enforce arbitration results 

    Highly qualified professionals in negotiation, mediation, and arbitration will be presenting.

    Cost: $350 includes refreshments & lunch

    This event has been accredited by the Alberta Insurance Council for 6.5 hours of CE Credits

    Reception to follow sponsored by McLennan Ross LLP

    Full details and registration will be available on the ADR Institute of Canada Website:

    • Wednesday, May 27, 2020
    • (CDT)
    • Saturday, May 30, 2020
    • (CDT)
    • New Orleans, Louisiana

    When a Child Rejects a Parent: Are We Part of the Problem or the Solution?

    May 27-30, 2020
    New Orleans Marriott
    New Orleans, Louisiana


    Brochure (PDF)


    New Orleans Marriott online hotel reservations

    Online scholarship application

    Prospectus for Sponsors, Exhibitors, and Advertisers

    • Tuesday, June 09, 2020
    • Tuesday, June 16, 2020
    • 2 sessions
    • Online
    • 13

    An ADRIA Professional Development Event 

    Restoring the Workplace After an Inconclusive  Harassment Investigation

    Positive relationships with others at work are an essential part of one’s job and career.  When there is a rupture in work relationships – such as those caused by a harassment investigation – “Employee-Centered Resolution” processes can be used to supportively coach employees to regain their footing after conflict.

    Employee-Centered Resolution may help employees present their views, think about what they are saying, what is being said by the other, and to make their own decisions on how to understand the situation and their options.  Employee Centered Resolution processes can also become an integral step in reengaging and reintegrating employees after a harassment investigation.


    Through lecture, case study discussions, role-plays, and individual exercises, participants in this session will:

    • Be able to compare and contrast the problem-solving mediation approach to that of the “Employee-Centered Resolution” process
    • Practice interventions associated with the “Employee-Centered Resolution” process
    • Learn skills needed to follow the parties lead, amplify conversations, and allow the parties to decide
    • Learn about the link between workplace- strained relationships and psychological distress
    • Appreciate that bystanders and witnesses are vulnerable to negative responses and even illness when working in a context where there are abusive or perceived abusive interactions


    Employee-Centered Resolution processes are based in self-determination theory (SDT) – a framework that reasons how an individual’s psychological needs for autonomy, competence, and relatedness – correlates positively to job satisfaction, better health and increased productivity (Gomez-Baya & Lucia-Casademunt, 2018).  It also highlights the importance of work relations that are friendly and supportive.

    Strained relations are inconsistent with productive work, and they also impact employee feelings toward other co-workers and the organization as a whole. Extreme examples of strained workplace relationships  often include allegations of abusive interactions such as harassment, yelling and bullying, as well as physical and sexual advances (Trépanier, Fernet & Austin, 2013). Those who target other employees, employees on the receiving end, or who perceive they are being treated poorly experience poor workplace health. The repercussions for the employees involved, as well as the organization, are significant and include lost time, decreased productivity, and employee turnover (Leiter, Frizzell, Harvie, & Churchill, 2001).


    • Mediators
    • HR professionals, Managers, Directors
    • Organizational (OD) consultants
    • EAP Personnel
    • Trainers
    • Counsellors

    FACILITATOR – Heidi Erisman – MC, MBA, BGS (Psych)

    Heidi Erisman, MC MBA BGS (Psych), is a senior associate with INSIGHT Corporate Care and a counselling therapist with INSIGHT Psychological. Her professional background includes 12 years as a mental health therapist and twenty years as an Executive Director for not-for-profit and public sector organizations. She has experience and training in assessing and intervening in dysfunctional conflict and performance deterioration, promoting employee wellness and workplace psychological health, and addressing workplace harassment, bullying and violence.

    On behalf of INSIGHT Corporate Care, Heidi is a frequent lecturer and trainer for companies who are concerned about the new relevant legislation and changes to Alberta’s Occupational Health and Safety Act designed to protect the health and well-being of working Albertans. Heidi offers training that examines the legislation and provides employers and employees with strategies to address workplace harassment, bullying, and violence. Heidi teaches evidence-based approaches designed to cultivate a psychologically healthy workplace environment.

    Credit Hours: 6


    Online (2 parts):

    *This course will be presented online. In order to participate in this format, students must to be available from 9:00 to 12:00 without distraction during class time. There will be a 1-hour break for lunch in which students can log off. In addition, students require a strong internet connection, computer with a webcam and microphone. 

    Part 1: June 9, 9:00  a.m. - 12:00 p.m.

    Part 2: June 16, 9:00 a.m. - 12:00 p.m.

    Cost:  $250 + GST members, $275 + GST non-members. 


    Online. Login details will be sent out one week before course starts.


    Register in advance online.

    • Thursday, September 24, 2020
    • Tuesday, September 29, 2020
    • 2 sessions
    • Edmonton ADRIA Classroom, #225 Tower 1, 3697 Millwoods Rd NW
    • 20

    This program combines a three day workplace restoration offering with a two day health and fairness assessment process. Enroll and better equip yourself to practice workplace conflict management in all its varieties.

    Top 5 reasons to attend:

    1. Transform troubled workplaces with this practical formula
    2. Understand how workplace culture and conflict works
    3. Address new workplace health and safety laws
    4. Improve Workplace health
    5. Guide your workforce to success with an innovative tool kit

    Choose to take the first three days as a Mediation Certificate (approved by ADRIC for 24 hours of Advanced Mediation Training), the last two days as WFA Certification, or choose both for the entire workshop.

    Blaine Donais & Michelle Phaneuf

    Blaine Donais is an internationally recognized expert if the field of Labour Relations and Alternative Dispute Resolution. He is a labour lawyer, mediator, investigator, facilitator and systems designer. He holds both a Bachelors and Masters Degree in Law and is a Chartered Mediator. Blaine has worked as union staff for 20 years and has been a member and leader in unions for 35 years.

    Michelle Phaneuf provides knowledge and experience that help today's companies manage transformational improvement in working relationships and foster a psychologically healthy environment with engaged an productive employees. By leveraging strong facilitation and coaching skills, and a mediator's toolbox of strategies and processes,  Michelle can support organizations to plan and execute programs of workplace fairness.

    September 24-26 - Part 1 (Workplace Restoration)  (Thurs-Sat)
    September 28-29 - Part 2 (Health & Fairness Assessment Training) (Mon-Tues)


    3-Day Workplace Restoration:

    ADRIA Members: $1550 + GST

    Non-Members: $1650 + GST

    2-Day Workplace Fairness Analyst Certification:

    ADRIA Members: $1050 + GST

    Non-Members: $1125 + GST

    5-Day Full Program:

    ADRIA Members: $2500 + GST

    Non-Members: $2775 + GST

    *There is an additional $200 + GST one time certification fee for those seeking to become registered as "Workplace Fairness Analysts" with the Workplace Fairness Institute.

    ADRIA Classroom

    #225, Tower 1

    3697 Mill Woods Road NW

    Edmonton, AB

    Class Times: 9:00 am - 4:00 pm daily

    Prerequisites: Mediation training is beneficial but not required

    Note: a catered lunch is provided. 


Your source for ADR information and expertise.
Alberta's association of mediators and arbitrators. 

Our main office is located in Edmonton:

#225, Tower 1
3697 Mill Woods Road NW 
Edmonton, AB T6K 3L6

Contact Us:

Toll Free: 1-800-232-7214
Edmonton area: (780) 433-4881
Fax: (780) 433-9024

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