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We're Hiring : Join Our Team as Education Admin Assistant

Sunday, February 14, 2021 8:55 AM | Kristy Rhyason (Administrator)

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Job Posting
Education Admin Assistant

Deadline to apply is February 22, 2021

Position Description

The ADR Institute of Alberta (ADRIA) is a professional membership association with 9 full-time and part-time employees. The Education Assistant is often the first point of contact for students and potential students, as well as for our coaches and instructors. The Education Assistant is responsible for ensuring students, coaches, and instructors have what they need to successfully participate in courses. The Education Assistant communicates with students in a timely and empathic manner, ensuring quality of student feedback and student experience. The Education Assistant advises students in next steps and ensures that students are supported in their learning journey.

The Work Parameters

This is a 30-35 hour/week position with flexibility in working and contractual arrangements to suit both the organization and the successful candidate. The salary range is $20-24 per hour commensurate with experience. The position requires some flexibility as the successful candidate will be required to provide occasional after-hours and/or extra-hours support for special events, periods of high demand or activity, and vacation coverage for team members. The organization itself is also flexible in terms of accommodating its employees’ personal and professional pursuits. This position is based in Edmonton. Although there is opportunity to work from home, some work can only be completed at our Edmonton office.

Key Skills & Responsibilities

Administrative Skills

  • Strong oral and written communication skills, including a willingness and ability to understand and communicate complex ideas and processes
  • Excellent time-management and problem solving skills
  • Ability to be responsive and timely as well as follow through with tasks, projects, students, coaches, and instructors over the course of many months
  • Organization skills, respect for timelines and ability to think multiple steps ahead
  • Problem solving, flexibility, and ability to pivot priorities based on changing needs
  • Ability to manage multiple interconnected tasks over short and long term
  • Very detail oriented, but able to see the big picture

Interpersonal Skills

  • Excellent interpersonal skills and professionalism
  • Ability to deal with strong emotions
  • The ability to work independently, but also as an integral part of an effective team;
  • Creativity and initiative, paired with a willingness to embrace new ideas or programs;
  • Patience, paired with a sincere desire to work collaboratively with or in support of others;
  • Critical thinking and good judgement, paired with effective decision-making skills;


Technical Skills

  • Strong and up-to-date technological capabilities (such as expert use of Microsoft Office suite and Google Apps, web-based collaborative tools, web-page management/editing, excellent email etiquette)
  • Ability to learn new technologies
  • Strong database and project management capabilities
  • Understanding of workflow optimization processes
  • Advanced knowledge of Zoom features


  • Knowledge of ADR processes an asset
  • Experience in adult education an asset


Education & Training

  • Minimum high school diploma or equivalent plus 5 years of experience
  • Administrative Assistant or similar training an asset
  • Candidates with ADR knowledge and demonstrated administrative skills will be considered first



  • Applications must include a cover letter and resume/CV. Partial applications will not be reviewed.
  • Applicants who pass first round will be sent a series of questions which will determine suitability for an interview.
  • Applications will be reviewed as received, and interviews may be conducted before the application deadline.

Apply by sending a cover letter and your resume/CV to 

Closing Date: February 22, 2021

Ideal Start Date: March 1, 2021

Your source for ADR information and expertise.
Alberta's association of mediators and arbitrators. 

Our main office is located in Edmonton: 

#225, Tower 1
3697 Mill Woods Road NW 
Edmonton, AB T6K 3L6

Contact Us:

Toll Free: 1-800-232-7214
Edmonton area: (780) 433-4881
Fax: (780) 433-9024

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