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Course Calendar


We have scheduled some in-person classes as well as many online options. We have instituted new Health & Safety Guidelines
 Subscribe to our newsletter to receive updates for when new courses are released. 

Courses are developed to provide practical, hands-on skills you can use immediately. They vary in length from one to six-days, and you can take individual courses at your own pace to fit your schedule. Our training is offered in Edmonton and Calgary and online with opportunities in other Alberta communities depending on demand. 

In order to take our training, you must be a member of ADRIA. Register for courses as you choose, as long as you meet all prerequisite requirements. Before registering, please read our course policies.

Upcoming Courses

    • Wednesday, April 14, 2021
    • 5:30 PM (MDT)
    • Wednesday, May 12, 2021
    • 8:00 PM (MDT)
    • online
    • 6

    An ADRIA Event

    This three-session role-play practice package is for those that wish to practice their mediation skills in role-play.

    Participants will be placed in groups of three or four and assigned role-plays in which they will be either the mediator, one of the parties or in the case of groups of four, an observer.

    The schedule for the three-sessions will be assigned in advance and emailed to the participants. For each group there will be two role-plays per session and over the course of the three sessions, each participant will have the opportunity to mediate at least twice. (Exact number will vary depending on the number of participants that register and some role-plays may be co-mediations.)

    Each group will have a coach that will provide feedback on skill integration. The coaches will not be doing skill drills, or completing role-play evaluation forms.

    The focus on these sessions is role-play practice with verbal feedback from the coaches. Participants are welcome to record their role-play (when they are the mediator).

    *This course will be presented online. In order to participate in this format, students must to be available during session times listed without distraction. In addition, students require a strong internet connection, computer with a webcam and microphone. 


    Location:

    online


    Dates:

    Series J: April 14, April 28,  May 12, 2021

    Alternate Wednesdays, 5:30 PM - 8:00 PM


    Registration:

    Registration is only open to ADRIA members that have completed mediation training.


    Registration closes two weeks in advance. Participants are expected to attend all three sessions.

    Letters of completion:

    Letters of completion will be emailed upon request. Full attendance of all three sessions represents 7 credit hours. Letters of completion and credit hours will only be provided to those that attend all three sessions. 


    Payment:

    Payment is due at time of registration. No cancellations, refunds or series transfers. Refunds will only be issued if the class is cancelled by ADRIA.

    • Tuesday, April 20, 2021
    • 8:30 AM (MDT)
    • Wednesday, May 26, 2021
    • 11:30 AM (MDT)
    • Online
    • 0

    This course will introduce students to the causes and effects of interpersonal conflict, with particular emphasis on the dynamics of conflict, conflict resolution styles and the cycle of conflict.

    This course is available to ADRIA and ADRIC provincial affiliate members only. Non-ADRIA affiliate members, please email education@adralberta.com to register.

    Total Credit Hours: 40

    Online Class (login information will be emailed prior to the first class)

    *This course will be presented online. In order to participate in this format, students must to be available during session times listed without distraction. In addition, students require a strong internet connection, computer with a webcam and microphone. 

    Instructor:  Joanne Munro

    Prerequisites: none

    In addition to the group sessions, students will have approximately 3-4 hours of reading and homework per week to prep for the group sessions and role-play. 

    Pre-course – once you have signed the confidentiality agreement, the materials will be sent to you, and you will also be given access to the course web page on adralberta.com. You can read the manual, and begin the course work for the first group session.  

    Week 1:

    Session 1,  Tuesday, April 20, 8:30 am - 12 pm

    Session 2,  Wednesday, April 21, 8:30 am - 12 pm

    Week 2:

    Session 3,  Tuesday, April 27, 8:30 am - 12 pm

    Session 4,  Wednesday, April 28, 8:30 am - 12 pm

    Week 3:

    Session 5,  Tuesday, May 4, 8:30 am - 12 pm

    Session 6,  Wednesday, May 5, 8:30 am - 12 pm

    Week 4:

    Session 7,  Tuesday, May 11, 8:30 am - 12 pm

    Session 8,  Wednesday, May 12, 8:30 am - 12:30 pm (longer class, role-plays)

    Week 5:

    Session 9,  Tuesday, May 18, 8:30 am - 12 pm

    Session 10, Wednesday, May 19, 8:30 am - 12:30 pm (longer class, role-plays)

    Week 6:

    Session 11,  Tuesday, May 25, 8:30 am - 12 pm

    Session 12,  Wednesday, May 26, 8:30 am - 11:30 am (evaluated role-plays)


    Course Costs:


    Early Bird Registration (until March 20th): $2100 + GST

    Regular Registration (after March 20th): $2200 + GST



    _________________________________________________________________

    Full payment is due 30 days before class starts, unless the course is full. If the course is full,  full payment is due immediately upon registration/notification otherwise you will forfeit your spot. 

    • Wednesday, May 05, 2021
    • 6:00 PM - 7:00 PM (MDT)
    • ONLINE
    • 15
    Register


    An ADRIA Event


    Agreements to Mediate

    Facilitator: Tammy Borowiecki, C.Med, Q.Arb

    Are you curious how your Agreement to Mediate stacks up to others? Do you wonder what else you could or should include? Join this learner session as Tammy will walk you through some common clauses in Agreements to Mediate.

    Bring your own agreement and share with the group the clauses you believe are essential to your practice. Please note, the focus will be on Agreements to Mediate for non-lawyer mediators.

    Time: 6:00 pm to 7:00 pm 

    This session will be ONLINE ONLY 

    Registration closes one day before session

    You will receive an email with login details prior to the session (contact education@adralberta.com to request details no later than 1 day before session if you do not receive this information).

    If you are no longer planning to attend the session, you are asked to cancel ahead of time (send email to education@adralberta.com).

    Sessions may be cancelled if there are insufficient registrants.


    • Tuesday, May 25, 2021
    • 8:30 AM (MDT)
    • Wednesday, June 30, 2021
    • 11:30 AM (MDT)
    • Online
    • 1

    This course will introduce students to the causes and effects of interpersonal conflict, with particular emphasis on the dynamics of conflict, conflict resolution styles and the cycle of conflict.

    This course is available to ADRIA and ADRIC provincial affiliate members only. Non-ADRIA affiliate members, please email education@adralberta.com to register.

    Total Credit Hours: 40

    Online Class (login information will be emailed prior to the first class)

    *This course will be presented online. In order to participate in this format, students must to be available during session times listed without distraction. In addition, students require a strong internet connection, computer with a webcam and microphone. 

    Instructor:  Marne Turnbull

    Prerequisites: none

    In addition to the group sessions, students will have approximately 3-4 hours of reading and homework per week to prep for the group sessions and role-play. 

    Pre-course – once you have signed the confidentiality agreement, the materials will be sent to you, and you will also be given access to the course web page on adralberta.com. You can read the manual, and begin the course work for the first group session.  

    Week 1:

    Session 1,  Tuesday, May 25, 8:30 am - 12 pm

    Session 2,  Wednesday, May 26, 8:30 am - 12 pm

    Week 2:

    Session 3,  Tuesday, June 1, 8:30 am - 12 pm

    Session 4,  Wednesday, June 2, 8:30 am - 12 pm

    Week 3:

    Session 5,  Tuesday, June 8, 8:30 am - 12 pm

    Session 6,  Wednesday, June 9, 8:30 am - 12 pm

    Week 4:

    Session 7,  Tuesday, June 15, 8:30 am - 12 pm

    Session 8,  Wednesday, June 16, 8:30 am - 12:30 pm (longer class, role-plays)

    Week 5:

    Session 9,  Tuesday, June 22, 8:30 am - 12 pm

    Session 10, Wednesday, June 23, 8:30 am - 12:30 pm (longer class, role-plays)

    Week 6:

    Session 11,  Tuesday, June 29, 8:30 am - 12 pm

    Session 12,  Wednesday, June 30, 8:30 am - 11:30 am (evaluated role-plays)


    Course Costs:


    Early Bird Registration (until April 25th): $2100 + GST

    Regular Registration (after April 25th): $2200 + GST



    _________________________________________________________________

    Full payment is due 30 days before class starts, unless the course is full. If the course is full,  full payment is due immediately upon registration/notification otherwise you will forfeit your spot. 

    • Thursday, May 27, 2021
    • 5:30 PM (MDT)
    • Thursday, June 24, 2021
    • 8:00 PM (MDT)
    • online
    • 9
    Register

    An ADRIA Event

    This three-session role-play practice package is for those that wish to practice their mediation skills in role-play.

    Participants will be placed in groups of three or four and assigned role-plays in which they will be either the mediator, one of the parties or in the case of groups of four, an observer.

    The schedule for the three-sessions will be assigned in advance and emailed to the participants. For each group there will be two role-plays per session and over the course of the three sessions, each participant will have the opportunity to mediate at least twice. (Exact number will vary depending on the number of participants that register and some role-plays may be co-mediations.)

    Each group will have a coach that will provide feedback on skill integration. The coaches will not be doing skill drills, or completing role-play evaluation forms.

    The focus on these sessions is role-play practice with verbal feedback from the coaches. Participants are welcome to record their role-play (when they are the mediator).

    *This course will be presented online. In order to participate in this format, students must to be available during session times listed without distraction. In addition, students require a strong internet connection, computer with a webcam and microphone. 


    Location:

    online


    Dates:

    Series K: May 27, June 10, June 24

    Alternate Wednesdays, 5:30 PM - 8:00 PM


    Registration:

    Registration is only open to ADRIA members that have completed mediation training.


    Registration closes two weeks in advance. Participants are expected to attend all three sessions.

    Letters of completion:

    Letters of completion will be emailed upon request. Full attendance of all three sessions represents 7 credit hours. Letters of completion and credit hours will only be provided to those that attend all three sessions. 


    Payment:

    Payment is due at time of registration. No cancellations, refunds or series transfers. Refunds will only be issued if the class is cancelled by ADRIA.

    • Tuesday, June 01, 2021
    • 9:00 AM (MDT)
    • Tuesday, July 20, 2021
    • 12:00 PM (MDT)
    • Online
    • 8
    Register

    The potential for conflict is everywhere, and escalation and high conflict behaviours are almost unavoidable for many professionals working in conflict resolution. Mediators, and allied professionals, working with parties involved in potentially high conflict mediations need to understand and manage complexity, emotional intensity, and challenges that may arise during a mediation.

    Using a trauma informed practice perspective, this course prepares mediators to manage aspects of high conflict mediations, including safety screening, dealing with parties experiencing poor mental health, addictions and substance use issues, strong emotions, and challenging behaviours associated with personality disorders.   Mediators will be equipped with the tools to determine whether to proceed and, if so, to mediate what can be high conflict discussions.

    Please click here for full course description/details.

    Option 1: Understanding High Conflict

    Hours: 14 course hours

    Cost: $750 members, $775 ADRIC affiliate members (non-ADRIA, includes course material courier fee), $850 non-members

    In addition to class hours/live sessions, students can expect to spend about 2 hours per week on reading and 1 hour per week on activities to prepare for live sessions

    Includes: Course manual and course videos/links, access to forum, four live sessions

    Requires: Full attendance and participation in all live sessions. A letter of attendance for “Understanding High Conflict” will be issued upon request.

    Pre-requisite: Students must have completed mediation training (preferably interest-based mediation). The expectation is that students are already comfortable mediating, as this course does not teach basic mediation (this is an advanced course).

    Option 2: High Conflict Mediation: Managing Conflict & Complexity in Mediation

    Hours: 28 credit hours

    Cost: $1100 members,  $1125 ADRIC affiliate members (non-ADRIA, includes course material courier fee), $1300 non-members

    Fulfills the requirements for the Separation and Divorce Mediation Certificate Program.         

    In addition to class hours/live sessions, students can expect to spend about 2 hours per week on reading and 1 hour per week on activities to prepare for live sessions.

    Assignments will take approximately 8-12 additional hours – this depends on learning style and on whether you are currently practicing or just starting out. Students will also be required to participate in a 75 minute role-play.

    Includes: Course manual and course videos/links, access to forum, five live sessions, one role-play, coach feedback on role-play and self-assessment assignment, marking of portfolio.

    Requires: Full attendance and participation in all live sessions; completion of all assignments (self-reflection post, role-play and self-assessment, portfolio). A Certificate for “High Conflict Mediation: Managing Conflict & Complexity in Mediation” will be issued upon successful completion of this course. This course is also part of the Separation and Divorce Mediation Certificate Program.

    Pre-requisite: Students must have completed interest-based mediation training. The expectation is that students are already comfortable mediating, as this course does not teach basic mediation (this is an advanced course).

    ____________________________________


    Online Class (login information will be emailed prior to the first class)

    *This course will be presented online. In order to participate in this format, students must to be available from 9:00 to 12:00 each session without distraction during class time. In addition, students require a strong internet connection, computer with a webcam and microphone. 

    Option 1 dates: June 1, June 8, June 15, June 22

    Attendance for all sessions is mandatory


    Option 2 dates: June 1, June 8, June 15, June 22, July 20

    Attendance for all sessions is mandatory


    Class Times: 9:00 a.m. - 12:00 p.m.

    Registration Deadline: May 11, 2021

    Instructor:  Joanne Munro

    Pre-Course: Once you have signed the confidentiality agreement, the materials will be sent to you, and you will also be given access to the course web page on adralberta.com. You can read the manual, complete the activities in the manual, watch the course videos, and do your 2 forum postings (Introduction Post and Self-Reflection Post – due 48 hours before first live session). 


    Full payment is due 30 days before class starts, unless the course is full. If the course is full,  full payment is due immediately upon registration/notification otherwise you will forfeit your spot. 

    • Wednesday, June 02, 2021
    • 6:00 PM - 7:00 PM (MDT)
    • ONLINE
    • 24
    Register


    An ADRIA Event


    Topic Information: Join Carolyn Mercier, C.Med for a discussion about when to terminate a mediation. More topic details to follow.

    Time: 6:00 pm to 7:00 pm 

    This session will be ONLINE ONLY 

    Registration closes one day before session

    You will receive an email with login details prior to the session (contact education@adralberta.com to request details no later than 1 day before session if you do not receive this information).

    If you are no longer planning to attend the session, you are asked to cancel ahead of time (send email to education@adralberta.com).

    Sessions may be cancelled if there are insufficient registrants.


    • Thursday, June 03, 2021
    • 9:00 AM (MDT)
    • Saturday, June 05, 2021
    • 12:00 PM (MDT)
    • Online
    • 14
    Register

    An ADRIA Public Offering



    We all have conflict in our lives.  Whether you deal with others’ conflicts or have your own, becoming skilled in managing it can be a game-changer at home, at work, and at play.  It may be tempting to say that the problem is “other people”, but we cannot change other people more than they want to be changed. Instead, students will learn ways to change what can be changed, the “negotiables”. 

    In this course students will learn the importance of separating the person from the problem and skills that will help them discover previously unimagined possibilities for resolution. 

    OBJECTIVES:
    This course is designed to give you the basic skills you need to more effectively manage conflict, including:

    • Learn to separate the person from the problem, by:
      • understanding your role in conflict
      • learning to frame conversations around resolvable and neutral terms
      • recognizing the difference between your perceived best solution and a wise solution
    • Gain a deeper understanding of your own and other’s needs and motivations, including how to uncover them, through:
      • reflection, active listening, curiosity, and commitment to resolution
    • Find common ground and work towards resolution
    • Practice skills that are essential to conflict resolution, including some of those used by mediators, principled negotiators, and peace builders.

    OUTCOMES:
    This interactive and applied training is designed to get students applying key concepts and practicing conflict management skills from the start of the course, so students will leave the course feeling able to start applying their new skills.

    This course is also available as private training.

    DATES:

    June 3, 4 & 5 (9:00 -12:00)


    COST:

    Early Bird Registration (until May 3rd) $525 + GST

    Regular Registration (after May 3rd): $595 + GST


    INSTRUCTOR: Carolyn Mercier, C.Med


    DETAILS:
    This course may be eligible for the 
    Canada-Alberta Job Grant (CAJG) if taken in combination with other courses (CAJG approved courses or combination of courses must be 21 hours in length). Please consult the CAJG website.



    * This course is not designed for individuals interested in pursuing a career in Mediation. For more information on ADRIA's Mediation training, please click here first, or contact education@adralberta.com.


    • Thursday, June 10, 2021
    • 8:30 AM (MDT)
    • Tuesday, June 15, 2021
    • 4:30 PM (MDT)
    • Edmonton
    • 9
    Register

    This course will provide you with a brief and broad overview of consensus building and consensus decision making processes.

    Course Description and Details

    Part 1: June 10, 11 & 12, 2021 (Thurs-Sat)
    Part 2: June 14 &15, 2021 (Mon-Tues)
    Attendance for all 5 days is mandatory

    Total Credit Hours: 40

    Location
    Millbourne Market Mall
    #225, Tower 1, 3697 Millwoods Road NW 
    Edmonton, AB T6K 3L6

    Instructor: Bill Diepeveen & Michael Scheidl

    Class Times: 8:30am - 4:30pm daily

    Prerequisites: None.  However, it is strongly recommended that students complete Communications in ADR (or equivalent) before starting this part of the certificate program in order to fully benefit from the course.

    Certificate Requirements: Students must complete both the Communications in ADR and the Consensus Decision-Making courses in order to complete the requirements for the Certificate in Consensus Decision-Making.

    Full payment is due 30 days  before class starts. 

    You may register without paying up front by choosing the invoice option, up to 30 days before the start of the course .

    30 days before the start of the course or less, payment is due upon registration.

    • Tuesday, July 06, 2021
    • 8:30 AM (MDT)
    • Thursday, July 15, 2021
    • 4:30 PM (MDT)
    • Edmonton
    • 7
    Register

    This course will introduce students to the causes and effects of interpersonal conflict, with particular emphasis on the dynamics of conflict, conflict resolution styles and the cycle of conflict.

    Part 1: July 6, 7 & 8, 2021 (Tues - Thurs)
    Part 2: July 13, 14 & 15, 2021(Tues - Thurs)
    Attendance for all 6 days is mandatory

    Total Credit Hours: 40

    Location
    Millbourne Market Mall
    #225, Tower 1,
    3697 Millwoods Road NW
    Edmonton, AB T6K 3L6

    Instructor: Marne Turbull

    Class Times: 8:30am - 4:30pm daily

    Prerequisites: none

    Pre-course Reading: You will be sent pre-course reading approximately 2 weeks before the start of the course.  If you have a government email address, consider changing to a personal email address such as gmail, outlook, yahoo, shaw, telus, etc.

    Homework: You will have homework each evening (approx. 2 hours) as well as, in between parts 1 & 2. 

    _________________________________________________________________

    Full payment is due 30 days before class starts, unless the course is full. If the course is full, full payment is due immediately upon registration/notification otherwise you will forfeit your spot.
    • Tuesday, July 06, 2021
    • 8:30 AM (MDT)
    • Thursday, July 29, 2021
    • 11:30 AM (MDT)
    • Online
    • 7
    Register
    8:30 am - 11:30 am (evaluated role-plays)

     This course will introduce students to the causes and effects of interpersonal conflict, with particular emphasis on the dynamics of conflict, conflict resolution styles and the cycle of conflict.

    This course is available to ADRIA and ADRIC provincial affiliate members only. Non-ADRIA affiliate members, please email education@adralberta.com to register.

    Total Credit Hours: 40

    Online Class (login information will be emailed prior to the first class)

    *This course will be presented online. In order to participate in this format, students must to be available during session times listed without distraction. In addition, students require a strong internet connection, computer with a webcam and microphone. 

    Instructor:  Mark Donovan

    Prerequisites: none

    In addition to the group sessions, students will have approximately 3-4 hours of reading and homework per week to prep for the group sessions and role-play. 

    Pre-course – once you have signed the confidentiality agreement, the materials will be sent to you, and you will also be given access to the course web page on adralberta.com. You can read the manual, and begin the course work for the first group session.  

    Week 1:

    Session 1,  Tuesday, July 6, 8:30 am - 12 pm

    Session 2,  Wednesday, July 7, 8:30 am - 12 pm

    Session 3,  Thursday, July 8, 8:30 am - 12 pm

    Week 2:

    Session 4,  Tuesday, July 13, 8:30 am - 12 pm

    Session 5,  Wednesday, July 14, 8:30 am - 12 pm

    Session 6,  Thursday, July 15, 8:30 am - 12 pm

    Week 3:

    Session 7,  Tuesday, July 20, 8:30 am - 12 pm

    Session 8,  Wednesday, July 21, 8:30 am - 12:30 pm (longer class, role-plays)

    Session 9,  Thursday, July 22, 8:30 am - 12 pm

    Week 4:

    Session 10,  Tuesday, July 27, 8:30 am - 12:30 pm (longer class, role-plays)

    Session 11,  Wednesday, July 28, 8:30 am - 12:00 pm 

    Session 12,  Thursday, July 29, 8:30-11:30 am (evaluated role-plays)


    Course Costs:

    Regular Registration: $2200 + GST



    _________________________________________________________________

    Full payment is due 30 days before class starts, unless the course is full. If the course is full,  full payment is due immediately upon registration/notification otherwise you will forfeit your spot. 

    • Tuesday, July 20, 2021
    • 8:30 AM (MDT)
    • Thursday, July 29, 2021
    • 5:00 PM (MDT)
    • Edmonton
    • 0
    Join waitlist

    This nationally accredited Mediation program is designed to prepare learners to effectively facilitate the understanding-based approach to resolve disputes.

    Part 1: July 20, 21 & 22, 2021 (Tues - Thurs)
    Part 2: July 27, 28 & 29, 2021  (Tues - Thurs)
    Attendance for all 6 days is mandatory

    Total Credit Hours: 40

    Location
    Millbourne Market Mall
    #225, Tower 1, 3697 Mill Woods Road NW
    Edmonton, AB T6K 3L6

    Instructor: Jan Gehrke

    Class Times: 8:30am - 5:00 pm daily

    Prerequisites:  Communications in ADR

    Ask us about how this course could meet  CPD requirements for CPHR Alberta.  

    ______________________________________________________________

    You may register without paying up front by choosing the invoice option, up to 30 days before the start of the course .

    Full payment is due 30 days before class starts, unless the course is full. If the course is full, full payment is due immediately upon registration/notification otherwise you will forfeit your spot.


    • Tuesday, September 14, 2021
    • 9:00 AM (MDT)
    • Wednesday, September 15, 2021
    • 12:00 PM (MDT)
    • Online
    • 15
    Register

    An ADRIA Public Offering



    Conflict is everywhere. Whether we think we are always stuck in the mud or able to rise above all the drama, we could all use some tips to better understand conflict.  When we understand conflict (what it is, its value, where it comes from, and tools available), we are better equipped to do something about it and approach it more confidently.  Understanding conflict may seem like “common sense”, but if that were the case we would all be much better at mitigating and managing it. Research shows that humans are less likely to deal with difficult topics they do not feel knowledgeable about.  By building a knowledge base, students will gain a sense of self-efficacy to take the plunge and experience the joys of approaching conflict with confidence.

    Whether you are a professional, in the trades, or in the service industry this course will help develop your interpersonal skills and add to your professional repertoire. This course is suitable for parents, teens, managers and supervisors, boards, committees, and teams.

    OBJECTIVES:

    his interactive course is designed to introduce students to basic conflict concepts, including:

    • what is conflict,
    • the value of conflict,
    • what contributes to conflict,
    • roles in conflict,
    • key components of conflict,
    • transforming conflict into something solvable,
    • and basic takeaways for managing conflict when it inevitably arises.

      OUTCOMES:

      This course is designed to introduce students to new ways of looking at conflict.  With these new understandings, students will be able to approach conflict more confidently and effectively.  Students will have easy-to-use tools that apply to a wide range of conflict situations. 

      This course is also available as private training.

      DATES:

      September 14-15 (9:00 -12:00)


      COST:

      Early Bird Registration (until August 14th) $350 + GST

      Regular Registration (after August 14th): $395 + GST



      INSTRUCTOR: TBA


      DETAILS:
      This course may be eligible for the 
      Canada-Alberta Job Grant (CAJG) if taken in combination with other courses (CAJG approved courses or combination of courses must be 21 hours in length). Please consult the CAJG website.



      * This course is not designed for individuals interested in pursuing a career in Mediation. For more information on ADRIA's Mediation training, please click here first, or contact education@adralberta.com.


      • Wednesday, September 22, 2021
      • 9:00 AM - 12:00 PM (MDT)
      • Online
      • 14
      Register

      An ADRIA Public Offering



      One of the most challenging and potentially uncomfortable responsibilities for those who deal with the public is dealing with individuals who exhibit anger or resistance. By following a few simple techniques, you can usually defuse tense situations without incident.

      This course is designed to build an understanding of anger and defusing techniques students can use in their personal and professional lives. Students will practice active listening skills and assertive expression aimed at defusing difficult situations in this interactive course.

      OBJECTIVES:

      This workshop will help you understand the dynamics of anger and will provide you with the knowledge, self-awareness, and skills to verbally defuse situations.

      • Understand the dynamics of anger
      • Reduce the stress level of handling these situations
      • Gain confidence in handling difficult situations
      • Practice defusing difficult and demanding situations
      • Learn communication and assertiveness skills for defusing tense situations
      • Learn verbal/non-verbal techniques for de-escalating anger, hostility and resistance

      OUTCOMES:
      Research shows that when people feel confident in the skills and abilities to deal with a problem, they are more likely to deal with the problem. Confronting angry people can be deeply uncomfortable, but ignoring conflict and anger can lead to escalation and even violence. When people learn about anger and have techniques in their toolbelt, they may become effective interveners when tempers flare.

      • Practice and apply key concepts from the start of the course
      • Students will leave the course feeling able to start applying their new skills.
      • Gain techniques for dealing with anger and defusing situations in non-violent, non-physical ways. 
      • Gain a sense of self-efficacy to defuse anger and hostility.
      • Develop your interpersonal skills and add to your professional repertoire. 
      This course is suitable for a wide range of groups, such as parents, teens, teachers, nurses, doctors, trades people, managers and supervisors, boards, committees, coaches, teams, etc.

      This course is also available as private training. 

      DATE:

      September 22 (9:00 - 12:00)


      COST:

      Early Bird Registration (until August 22nd): $185 + GST

      Regular Registration (after August 22nd): $210 + GST


      DETAILS:
      This course may be eligible for the 
      Canada-Alberta Job Grant (CAJG) if taken in combination with other courses (CAJG approved courses or combination of courses must be 21 hours in length). Please consult the CAJG website.


      * This course is not designed for individuals interested in pursuing a career in Mediation. For more information on ADRIA's Mediation training, please click here first, or contact education@adralberta.com.


      • Tuesday, September 28, 2021
      • 8:30 AM (MDT)
      • Wednesday, November 03, 2021
      • 12:00 PM (MDT)
      • Online
      • 0
      Join waitlist

       

      This nationally accredited Mediation program is designed to prepare learners to effectively facilitate the understanding-based approach to resolve disputes.

      Online Class (login information will be emailed prior to the first class)

      *This course will be presented online. In order to participate in this format, students must to be available during session times listed without distraction. In addition, students require a strong internet connection, computer with a webcam and microphone. 

      Week 1:

      Session 1,  Tuesday, September 28, 8:30 am - 12 pm

      Session 2,  Wednesday, September 29, 8:30 am - 12 pm

      Week 2:

      Session 3,  Tuesday, October 5, 8:30 am - 12 pm

      Session 4,  Wednesday,October 6, 8:30 am - 12 pm

      Week 3:

      Session 5,   Tuesday, October 12, 8:30 am - 12 pm

      Session 6,   Wednesday,October 13, 8:30 am - 12 pm

      Week 4:

      Session 7,   Tuesday, October 19, 8:30 am - 12 pm

      Session 8,   Wednesday,October 20, 8:30 am - 12:30 pm 

      Week 5:

      Session 9,  Tuesday, October 268:30 am - 12 pm

      Session 10, Wednesday,October 27. 8:30 am - 12:30 pm 

      Week 6:

      Session 11,  Tuesday, November 2, 8:30 am - 12 pm

      Session 12,  Wednesday, November 3, 8:30 am - 11:30 am 

      Attendance for all classes is mandatory

      Total Credit Hours: 40

      Location
      Online

      Instructor:  Mark Donovan

      Prerequisites:  Communications in ADR


      ______________________________________________________________

      You may register without paying up front by choosing the invoice option, up to 30 days before the start of the course .

      Full payment is due 30 days before class starts, unless the course is full. If the course is full, full payment is due immediately upon registration/notification otherwise you will forfeit your spot.


      • Thursday, September 30, 2021
      • 8:30 AM (MDT)
      • Saturday, October 16, 2021
      • 4:30 PM (MDT)
      • Edmonton
      • 10
      Register


      This course will introduce students to the causes and effects of interpersonal conflict, with particular emphasis on the dynamics of conflict, conflict resolution styles and the cycle of conflict.

      Part 1: September 30, October 1 & 2, 2021 (Thurs - Sat)
      Part 2: October 14, 15 & 16, 2021 (Thurs - Sat)
      Attendance for all 6 days is mandatory

      Total Credit Hours: 40

      Location
      Millbourne Market Mall
      #225, Tower 1,
      3697 Millwoods Road NW
      Edmonton, AB T6K 3L6

      Instructor:  Marne Turnbull

      Class Times: 8:30am - 4:30pm daily

      Prerequisites: none

      Pre-course Reading: You will be sent pre-course reading approximately 2 weeks before the start of the course.  If you have a government email address, consider changing to a personal email address such as gmail, outlook, yahoo, shaw, telus, etc.

      Homework: You will have homework each evening (approx. 2 hours) as well as, in between parts 1 & 2. 

      _________________________________________________________________

      Full payment is due 30 days before class starts, unless the course is full. If the course is full, full payment is due immediately upon registration/notification otherwise you will forfeit your spot.
      • Thursday, October 14, 2021
      • 9:00 AM (MDT)
      • Saturday, October 30, 2021
      • 3:00 PM (MDT)
      • Online
      • 6
      Register

      This course prepares mediators to manage a separation or divorce mediation from the time of initial contact, to creation of a mediated agreement, including parenting plans and child support.

      This course is a part of the ADR Institute of Alberta's Separation & Divorce Mediation Certificate Program.  Please follow this link for certificate information

      *Before the start of Session 3, all students need to have completed the Parenting After Separation course. This free training is a requirement of the Separation & Divorce Mediation: Foundations, Parenting Plans, and Child Support course.

      Please note: the Parenting After Separation for Families in High Conflict course is recommended, but not required.


      *This course will be presented online. In order to participate in this format, students must to be available during session times listed without distraction. In addition, students require a strong internet connection, computer with a webcam and microphone. 


      Dates:

      October 14-16 (Thursday - Saturday) 

      October 22-23 (Friday - Saturday)

      October 28 - 30 (Thursday - Saturday)


      Attendance for all 8 sessions and completion of all assignments (approximately 8 hours) is required to receive full credit hours .


      Class Times: 

      October 14, 15, 16, 22, 28, 30:  9:00 am - 3:00 pm

      October 23: 9:00 am - 12:00 pm

      October 29: 9:45 am - 2:15 pm


      Course Cost: $2,000 + GST


      Registration Deadline September 23, 2021

      Total Credit Hours: 40

      Location
      Online

      Instructors: Judith Lake,Joanne Munro & Rachel McDonald

      Prerequisites: National Introductory Mediation or equivalent

      You may register without paying up front by choosing the invoice option. Full payment is due 30 days before class starts, unless the course is full. If the course is full,  full payment is due immediately upon registration/notification otherwise you will forfeit your spot. 

      • Monday, October 18, 2021
      • 9:00 AM (MDT)
      • Tuesday, October 19, 2021
      • 12:00 PM (MDT)
      • Online
      • 15
      Register

      An ADRIA Public Offering



      Many people confound assertive expression with being aggressive. But this is not the case. Being assertive is about expressing your rights and needs without hindering the rights and needs of others.

      The ability to be assertive, for many, takes practice. But it is practice that is well worth it.

      Assertive communication is about respect for yourself and for those around you with whom you communicate – it shows that you believe what you have to say is important, that you trust them enough to tell them what you need, as well as that you trust them to be able to hear what you have to say. 

      OBJECTIVES:

      This course is designed to give you greater confidence and skill in asserting your ideas, thoughts, and needs.

      • Learn to identify what you really need and then to ask for it.
      • Learn the principles and benefits of Assertive Expression
      • Practice “I Language”, Behaviour Description, as well as giving and receiving feedback in low-stakes and high stakes situations
      • Learn new tools for self-disclosure to balance out conflict conversations and to keep conversations productive
      • Understand the role of anger in conflict and how to use and defuse it

        OUTCOMES:

        Students will have more skills for using assertive communication effectively and will be more confident using these skills in their daily lives, as well as in conflict.  Students will have opportunities to practice skills in ways that give them flexibility for use in their lives.

        This course is also available as private training.

        DATES:

        October 18 & 19 (9:00 -12:00)


        COST:

        Early Bird Registration (until September 18th) $350 + GST

        Regular Registration (after September 18th): $395 + GST



        INSTRUCTOR: TBA


        DETAILS:
        This course may be eligible for the 
        Canada-Alberta Job Grant (CAJG) if taken in combination with other courses (CAJG approved courses or combination of courses must be 21 hours in length). Please consult the CAJG website.



        * This course is not designed for individuals interested in pursuing a career in Mediation. For more information on ADRIA's Mediation training, please click here first, or contact education@adralberta.com.


        • Thursday, October 21, 2021
        • 8:30 AM (MDT)
        • Saturday, November 06, 2021
        • 4:30 PM (MDT)
        • Calgary
        • 12
        Register


        This course will introduce students to the causes and effects of interpersonal conflict, with particular emphasis on the dynamics of conflict, conflict resolution styles and the cycle of conflict.

        Part 1: October 21, 22 & 23, 2021 (Thurs-Sat)
        Part 2: November 4, 5 & 6, 2021 (Thurs-Sat)
        Attendance for all 6 days is mandatory

        Total Credit Hours: 40


        Location: WeWork, Floor 23, 150 - 9 Ave. SW


        Instructor:  Jan Gehrke

        Class Times: 8:30am - 4:30pm daily

        Prerequisites: none

        Pre-course Reading: You will be sent pre-course reading approximately 2 weeks before the start of the course. If you have a government email address, consider changing to a personal email address such as gmail, outlook, yahoo, shaw, telus, etc.

        Homework: You will have homework each evening as well as, in between parts 1 & 2.


        _____________________________________________________

        Full payment is due 30 days before class starts, unless the course is full. If the course is full, full payment is due immediately upon registration/notification otherwise you will forfeit your spot.
        • Thursday, November 18, 2021
        • 8:30 AM (MST)
        • Saturday, December 04, 2021
        • 5:00 PM (MST)
        • Edmonton
        • 7
        Register


        This nationally accredited Mediation program is designed to prepare learners to effectively facilitate the understanding-based approach to resolve disputes.

        Part 1: November 18, 19 & 20, 2021  (Thurs-Sat)
        Part 2: December 2, 3 & 4, 2021 (Thurs-Sat)
        Attendance for all 6 days is mandatory

        Total Credit Hours: 40

        Location
        Millbourne Market Mall
        #225, Tower 1, 3697 Mill Woods Road NW
        Edmonton, AB T6K 3L6

        Instructor:  Marne Turnbull

        Class Times: 8:30am - 5:00 pm daily

        Prerequisites:  Communications in ADR


        ______________________________________________________________

        You may register without paying up front by choosing the invoice option, up to 30 days before the start of the course .

        Full payment is due 30 days before class starts, unless the course is full. If the course is full, full payment is due immediately upon registration/notification otherwise you will forfeit your spot.


        • Thursday, November 18, 2021
        • 9:00 AM (MST)
        • Saturday, November 20, 2021
        • 12:00 PM (MST)
        • Online
        • 15
        Register

        An ADRIA Public Offering



        We all have conflict in our lives.  Whether you deal with others’ conflicts or have your own, becoming skilled in managing it can be a game-changer at home, at work, and at play.  It may be tempting to say that the problem is “other people”, but we cannot change other people more than they want to be changed. Instead, students will learn ways to change what can be changed, the “negotiables”. 

        In this course students will learn the importance of separating the person from the problem and skills that will help them discover previously unimagined possibilities for resolution. 

        OBJECTIVES:
        This course is designed to give you the basic skills you need to more effectively manage conflict, including:

        • Learn to separate the person from the problem, by:
          • understanding your role in conflict
          • learning to frame conversations around resolvable and neutral terms
          • recognizing the difference between your perceived best solution and a wise solution
        • Gain a deeper understanding of your own and other’s needs and motivations, including how to uncover them, through:
          • reflection, active listening, curiosity, and commitment to resolution
        • Find common ground and work towards resolution
        • Practice skills that are essential to conflict resolution, including some of those used by mediators, principled negotiators, and peace builders.

        OUTCOMES:
        This interactive and applied training is designed to get students applying key concepts and practicing conflict management skills from the start of the course, so students will leave the course feeling able to start applying their new skills.

        This course is also available as private training.

        DATES:

        November 18, 19, 20 (9:00 -12:00)


        COST:

        Early Bird Registration ( until October 18th): $525 + GST

        Regular Registration (after October 18th): $595 + GST



        INSTRUCTOR: Carolyn Mercier, C.Med


        DETAILS:
        This course may be eligible for the 
        Canada-Alberta Job Grant (CAJG) if taken in combination with other courses (CAJG approved courses or combination of courses must be 21 hours in length). Please consult the CAJG website.



        * This course is not designed for individuals interested in pursuing a career in Mediation. For more information on ADRIA's Mediation training, please click here first, or contact education@adralberta.com.


        • Thursday, December 09, 2021
        • 9:00 AM (MST)
        • Saturday, December 11, 2021
        • 5:00 PM (MST)
        • Millbourne Market Mall #225, Tower 1, 3697 Millwoods Road NW Edmonton, AB T6K 3L6
        • 8
        Register

        Students can choose to take the one-day Restorative Justice course, the two-day Peacemaking Circles course, or take both (Restorative Practices). 

        Part 1 - Restorative Justice

        This one-day introduction to Restorative Justice and its application in the criminal justice system provides an overview of the values, goals and principles guiding victim-offender dialogue.

        December 9, 2021 (Thursday)

        Total Credit Hours: 7

        Location: 

        Millbourne Market Mall
        #225, Tower 1,
        3697 Millwoods Road NW
        Edmonton, AB T6K 3L6

        Instructor: Joanne Munro

        Class Times:  9:00 AM - 5:00 PM

        Prerequisites: None

        Recommended Reading:  The Little Book of Restorative Justice by Howard Zehr

        Part 2 - Peacemaking Circles

        This two-day training will provide participants with an overview of how peacemaking circles are being used in a wide variety of settings to restore workplaces, families, faith groups, schools and non-profit organizations, to name just a few. Participants will learn how to design proactive and responsive circles and will have the opportunity to co-facilitate a circle.

        August December 10 & 11, 2021 (Friday-Saturday)

        Total Credit Hours: 14

        Prerequisites: None

        Recommended Reading:  The Little Book of Circle Processes by Kay Pranis

      Past events

      Wednesday, April 07, 2021 April Learner Session
      Wednesday, March 03, 2021 March Learner Session
      Wednesday, March 03, 2021 National Introductory Mediation - Online
      Wednesday, February 24, 2021 Mediation Role-Play Practice Sessions - Online Series I
      Friday, February 19, 2021 Separation and Divorce Mediation: Spousal Support and Division of Property - online
      Wednesday, February 03, 2021 February Learner Session
      Wednesday, December 09, 2020 December Learner Session
      Tuesday, December 01, 2020 National Introductory Mediation - Online
      Friday, November 20, 2020 Separation and Divorce Mediation: Foundations, Parenting Plans, and Child Support - Online
      Thursday, November 12, 2020 National Introductory Mediation
      Thursday, November 05, 2020 National Introductory Mediation
      Wednesday, November 04, 2020 November Learner Session: Active Listening Skills Mini-Bootcamp
      Wednesday, October 28, 2020 Communications in ADR - Online Class
      Wednesday, October 07, 2020 October Learner Session: Is it a Resolution or a Settlement?
      Thursday, October 01, 2020 Communications in ADR
      Monday, September 14, 2020 National Introductory Arbitration - Online
      Tuesday, July 21, 2020 Communications in ADR - Online Class
      Tuesday, June 09, 2020 Restoring the Workplace After a Harassment Investigation - Online
      Wednesday, June 03, 2020 June Learner Session: Embracing Emotion in Mediation
      Wednesday, May 06, 2020 May Learner Session - FREE - Caucus as a Tool in Mediation: When is it time to take a break?
      Wednesday, April 01, 2020 April Learner Session: Do We Stay or Do We Go? When to Terminate a Mediation Session
      Thursday, March 12, 2020 National Introductory Mediation
      Wednesday, March 04, 2020 March Learner Session: Pre-Mediation Meetings
      Thursday, February 27, 2020 National Introductory Mediation
      Wednesday, February 05, 2020 February Learner Session: Roleplaying Challenges
      Thursday, January 30, 2020 Communications in ADR
      Friday, January 24, 2020 Separation and Divorce Mediation: Spousal Support and Division of Property
      Thursday, January 23, 2020 Communications in ADR
      Wednesday, December 04, 2019 December Learner Session: Creating the Options List - Stage 4 Work
      Thursday, November 14, 2019 National Introductory Mediation
      Wednesday, November 06, 2019 November Learner Session: Probing Skills in Mediation
      Thursday, October 31, 2019 National Introductory Mediation
      Monday, October 28, 2019 High Conflict Mediation: Managing Conflict & Complexity in Mediation
      Monday, October 07, 2019 National Introductory Arbitration
      Thursday, September 26, 2019 Communications in ADR
      Monday, September 23, 2019 Conflict Management for HR Professionals
      Thursday, September 19, 2019 Communications in ADR
      Thursday, September 12, 2019 Separation and Divorce Mediation: Foundations, Parenting Plans, and Child Support
      Friday, September 06, 2019 Mediation Role-Play Intensive
      Tuesday, July 16, 2019 National Introductory Mediation
      Tuesday, July 02, 2019 Communications in ADR
      Thursday, June 06, 2019 Restorative Justice and Peacemaking Circles
      Thursday, May 30, 2019 Consensus Decision Making
      Thursday, May 02, 2019 Advanced Workplace Restoration and Workplace Fairness Analyst Certification
      Thursday, April 11, 2019 National Introductory Mediation
      Thursday, March 28, 2019 National Introductory Mediation
      Monday, March 25, 2019 Conflict Management for HR Professionals
      Thursday, March 21, 2019 Communications in ADR
      Monday, March 04, 2019 National Introductory Arbitration
      Thursday, February 21, 2019 Communications in ADR
      Thursday, February 07, 2019 Communications in ADR
      Thursday, January 24, 2019 Separation and Divorce Mediation: Spousal Support and Division of Property
      Thursday, November 08, 2018 National Introductory Mediation
      Monday, November 05, 2018 Workplace Fairness Analyst Certification
      Thursday, November 01, 2018 Advanced Workplace Restoration and Workplace Fairness Analyst Certification
      Thursday, November 01, 2018 Advanced Workplace Restoration
      Thursday, October 25, 2018 National Introductory Mediation
      Thursday, October 18, 2018 Conflict Management for HR Professionals
      Thursday, October 11, 2018 Separation and Divorce Mediation: Foundations, Parenting Plans, and Child Support
      Monday, October 01, 2018 National Introductory Arbitration
      Thursday, September 27, 2018 Communications in ADR
      Thursday, September 20, 2018 Communications in ADR
      Saturday, September 15, 2018 Preliminary Hearings for Arbitration
      Tuesday, July 17, 2018 National Introductory Mediation
      Tuesday, July 03, 2018 Communications in ADR
      Thursday, June 14, 2018 Words That Change Minds: LAB Profile Practitioner Certification
      Thursday, May 03, 2018 High Conflict Mediation
      Monday, April 23, 2018 National Introductory Arbitration
      Wednesday, April 18, 2018 Conflict Coaching
      Thursday, March 22, 2018 National Introductory Mediation
      Thursday, March 15, 2018 National Introductory Mediation
      Thursday, February 08, 2018 Communications in ADR
      Thursday, February 01, 2018 Communications in ADR
      Thursday, November 16, 2017 National Introductory Mediation
      Thursday, November 09, 2017 Consensus Decision Making
      Thursday, November 02, 2017 National Introductory Mediation
      Friday, October 27, 2017 Separation and Divorce Mediation: Spousal Support and Division of Property
      Thursday, September 28, 2017 Communications in ADR
      Thursday, September 21, 2017 Communications in ADR
      Monday, September 18, 2017 National Introductory Arbitration
      Thursday, September 14, 2017 Separation and Divorce Mediation: Foundations, Parenting Plans, and Child Support
      Friday, September 01, 2017 Online Practice Sessions
      Tuesday, July 18, 2017 National Introductory Mediation
      Tuesday, July 04, 2017 Communications in ADR
      Monday, April 24, 2017 National Introductory Arbitration
      Monday, April 03, 2017 National Introductory Arbitration
      Thursday, February 23, 2017 National Introductory Mediation
      Wednesday, February 01, 2017 Conflict Coaching
      Thursday, January 26, 2017 Communications in ADR
      Thursday, January 19, 2017 Communications in ADR
      Thursday, December 08, 2016 Multi-Party Mediation
      Thursday, November 03, 2016 Conflict Management for HR Professionals
      Monday, October 31, 2016 National Introductory Arbitration
      Wednesday, September 28, 2016 Conflict Coaching
      Thursday, September 22, 2016 Communications in ADR
      Tuesday, August 02, 2016 National Introductory Mediation
      Tuesday, July 19, 2016 Communications in ADR
      Tuesday, July 19, 2016 National Introductory Mediation
      Tuesday, July 05, 2016 Communications in ADR
      Thursday, June 23, 2016 Separation & Divorce Mediation: Module 3
      Thursday, June 09, 2016 Restorative Practices
      Thursday, April 28, 2016 Conflict Management for HR Professionals
      Monday, April 25, 2016 National Introductory Arbitration
      Thursday, April 14, 2016 National Introductory Mediation
      Wednesday, April 13, 2016 Separation & Divorce Mediation: Module 1
      Thursday, March 17, 2016 National Introductory Mediation
      Thursday, February 18, 2016 Communications in ADR
      Thursday, February 18, 2016 Mediation Case Development
      Thursday, February 18, 2016 Communications in ADR
      Monday, January 25, 2016 National Introductory Arbitration
      Thursday, January 21, 2016 Communications in ADR
      Thursday, November 19, 2015 National Introductory Mediation
      Thursday, November 12, 2015 Words That Change Minds: LAB Profile Practitioner Certification
      Thursday, November 05, 2015 National Introductory Mediation
      Monday, November 02, 2015 National Introductory Arbitration
      Thursday, October 01, 2015 Communications in ADR
      Wednesday, September 30, 2015 Communications in ADR
      Thursday, September 17, 2015 Communications in ADR
      Tuesday, July 21, 2015 National Introductory Mediation
      Tuesday, July 14, 2015 Separation & Divorce Mediation: Module 2
      Tuesday, July 07, 2015 Communications in ADR
      Wednesday, May 27, 2015 Separation & Divorce Mediation: Module 1

      Alberta's association of mediators and arbitrators. 
      Your source for ADR information and expertise.

      Our main office is located in Edmonton:
      #225, Tower 1
      3697 Millwoods Road NW 
      Edmonton, AB T6K 3L6

      Contact Us:

      Toll Free: 1-800-232-7214
      Edmonton area: (780) 433-4881
      Fax: (780) 433-9024
      Email: info@adralberta.com

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