The source of Alternative Dispute Resolution information, resources and expertise in Alberta Alberta’s professional association of mediators, arbitrators and other ADR practitioners
While we all know there is a requirement to treat our colleagues, clients, and others we interact with at work with dignity and respect, sometimes inappropriate interactions creep in without our awareness or recognition. This introductory presentation covers: sexual harassment and bullying behavioursaffects to the targets of harassment and the overall workplacerespectful workplace behaviour and …
Workplace Harassment: Expected and Prohibited ConductRead More
In this video Leila Gosselin discusses the essential requirements for an effective decision. She shares how to write an effective decision designed for the related audience, including the legal requirements for administrative decision makers. She addresses two main motives/explanations on what makes a written decision ineffective or futile. Leila shares a sample of a decision …
Decisions, Decisions – How to Write them SuccessfullyRead More
Support for the regulation of mediation in Canada has waxed and waned over the years. Many practitioners agree that some form of oversight is needed although many cannot agree why. One of the strongest arguments against regulation is the cost involved to set up regulatory bodies which would likely mean higher professional membership fees for …
Imagine what the world could look like if we had more awareness or were more skillful in providing constructive feedback to each other! Jules utilizes “Active Engagement” (the art of active noticing and mindfulness) as a principled way to help teams, clients and consultants, families and loved ones have honest and safe conversations with each other. …
Webinar Recording: Introducing a Contemplative Practice into your PracticeRead More
Our world is changing in so many ways and this means our manner of communication is changing. With covered faces and virtual meetings, we must rely more on the intention of the words that are being used to relay messages. This workshop shows us how to bring kindness into communication by exploring the differences in …
Kindness and Communication Workshop – Conflict Resolution Day 2021Read More
Susan Sharp is the Sergeant in charge of the Vancouver Police Department (VPD) Mounted Unit. A 22-year member of the VPD, Susan has worked in various operational positions in surveillance, property crime, and the Court and Detention Services section. She is also a member of the Crisis Negotiator Team, where she is a Negotiating Liaison …
From Horses to Negotiating – A Day in the life of a Vancouver police officerRead More
