The source of Alternative Dispute Resolution information, resources and expertise in Alberta Alberta’s professional association of mediators, arbitrators and other ADR practitioners

Jeannette Bourgeault

Designations:

Mediator (C.Med)

Pinnacle Mediation

Contact:

403-796-6338
pinnaclemediation@shaw.ca
https://www.pinnaclemediation.com
261017 Range Road 244 Nightingale, Alberta

Services Offered

Mediator, Conflict Management Coach, Restorative Practices Facilitator, Workplace Assessor/Investigator

Location Availability

Online, Calgary Area, Central Alberta, Edmonton Area, North Eastern Alberta, North Western Alberta, Southern Alberta, Out-of-Province

Sectors of Practice

Aboriginal / First Nations, Community, Corporate & Commercial, Education, Employee Assistance Programs, Energy / Oil & Gas, Faith Groups, Family / Eldercare / Parent & Teen, General Practice, Government, Group Facilitation, Healthcare, Labour, Landlord & Tenant, Non-profit Sector / Societies, Workplace

Biography

Jeannette is an experienced Chartered Mediator in the field of Workplace Conflict Resolution. Jeannette has knowledge, experience and education in working within all aspects of workplace communication and conflict competency, as well as leadership coaching. Jeannette offers services in mediation, facilitated discussion, group process, assessments, training on all aspect of communication and understanding the elements that may create challenges within a workplace setting.

Jeannette has benefited from a spectrum of academic and practical training. She holds Chartered Mediator status, has completed the full Conflict Resolution Mediation/Third Party Intervention with the Justice Institute of British Columbia /University of Calgary. Jeannette completed her assessment with the ADRIC (Alternative Dispute Resolution Institute of Canada) in 2009. She has continued her education with various certifications.

Jeannette has mediated and trained at all level of government including municipal, provincial and federal. Jeannette has worked with small startup companies’ large oil and gas organizations with both unionized and nonunionized organizations. Jeannette continues to coach mediation students while promoting and bringing awareness to the field of mediation.

Jeannette has mediated over 100 cases and has provided various training to over 1,000 individual participants. Jeannette continues to coach senior leadership in understanding communication and conflict within the workplace.

Jeannette was born in Gull Lake Saskatchewan and moved to Calgary in 1978 where she lives with her husband and within close proximity her three daughters their husbands and at the moment 5 grandchildren. 

ADR Training & Qualifications

• Charter Mediator Designation Granted: ADRIC/ADRIA 2009
• Certificate, Conflict Resolution/Third Party Mediation: JIBC/UofC 2008

Other Professional Qualifications

• EQ i-2.0 – EQ360 2019
• DiSC certificate 2018
• Emerging Leaders Certification: University of Calgary 2012
• Foundations for Personal Leadership: University of Calgary/Newfield Network 2011