**Note: Our public training courses are now offered online.
We all have conflict in our lives. Whether you deal with others’ conflicts or have your own, becoming skilled in managing it can be a game-changer at home, at work, and at play.
It may be tempting to say that the problem is “other people”, but we cannot change other people more than they want to be changed. Instead, students will learn ways to change what can be changed, the “negotiables”.
In this course students will learn the importance of separating the person from the problem and skills that will help them discover previously unimagined possibilities for resolution.
This course is designed to give you the basic skills you need to more effectively manage conflict, including:
This interactive and applied training is designed to get students using key concepts and practicing conflict management skills from the start of the course. Students will leave the course feeling able to start applying their new skills.
This course is also available as private training.
* This course is not designed for individuals interested in pursuing a career in Mediation. For more information on ADRIA's Mediation training, please click here first, or contact firstname.lastname@example.org.