Many organizations are building ADR into their business models because they have realized that traditional methods of resolving workplace conflicts are not always the most effective or satisfactory. As a result, a field known as “ADR Systems Design” or Integrated/Informal Conflict Management Systems (ICMS), emerged.
ADR Systems Design analyzes an organization’s needs and sets up systems to manage potential conflict using ADR processes.
ADR Systems Designers work with management, in-house counsel, human resources, management, employees, and customers to build effective resolution processes for any area of the business, including creating plans to prevent conflict in situations when problems are likely to emerge.
The result is tailored ADR processes such as preventative mechanisms for situations when problems are likely to emerge, and once they have evolved into disputes.
Use our Directory to find an ADR Professional in Alberta who specializes in ADR Systems Design.
Through our Select & Appoint service, ADRIA can assist organizations in finding ADR Systems Design professionals to meet their needs.