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About ADRIA

ADR Institute of Alberta

The source of Alternative Dispute Resolution information, resources and expertise in Alberta Alberta’s professional association of mediators, arbitrators and other ADR practitioners

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  • Explore Our Courses
    • See All Courses
    • Upcoming Course Dates
  • For Prospective Students
    • Learn About Working in ADR
    • Develop Practical Skills
    • Become a Mediator
      • The Path to Success as a Mediator
    • Become an Arbitrator
    • Earn a Certificate
    • Take Specialized Training
    • Canada-Alberta Job Grant
    • FAQs
  • For Current Students
    • The Path to Success as a Mediator
    • Learner Sessions
    • ADR Luncheon Webinars
    • Take Advanced Training
    • Course Locations
  • For ADR Professionals
    • Professional Development Opportunities
    • ADR Luncheon Webinars
    • Take Specialized Training
    • How to Earn a Designation
  • For Teams & Orgs
  • My Account
    • My Cart
    • My Profile
    • My Events
    • My Courses
    • Read Past Newsletters
    • Purchase a New Membership
    • Renew My Membership
    • Register for Courses
    • Join the Directory

Develop Practical Skills

You are here: Home / ADR Training / Develop Practical Skills

The Approaching Conflict with Confidence series is online training to learn practical skills to better manage conflict at work and at home.

This series is for people without a background in ADR and who aren’t looking to become a mediator but would like to become more effective at managing conflict in their personal and professional lives. Through interactive online training, you will learn the theory and practice the skills to resolve conflict effectively.

Take one course in the series or combine them to enhance your learning and skill development.

Understanding Conflict

Understanding Conflict

Understanding Conflict : Group Training

Understanding Conflict : Group Training

Managing Conflict

Managing Conflict

Assertive Expression

Assertive Expression

Assertive Expression : Group Training

Assertive Expression : Group Training

Defusing Techniques

Defusing Techniques

Defusing Techniques : Group Training

Defusing Techniques : Group Training

These courses can also be offered as private trainings for workplaces and groups.

These courses are not designed for individuals interested in pursuing a career in Mediation. Find more information on ADRIA’s Mediation training.

Looking to get into more advanced training in ADR?

Start with Communications in ADR, the prerequisite course to many of our more professional training courses.

Communications in ADR

Communications in ADR
Mediators at work in an office

National Introductory Mediation

National Introductory Mediation

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Contact Us

800-232-7214
780-433-4881
info@adralberta.com

Edmonton Office
#225, Tower 1
3697 Mill Woods Road NW
Edmonton, AB T6K 3L6

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