Develop Practical Skills

The Approaching Conflict with Confidence series is online training to learn practical skills to better manage conflict at work and at home.

This series is for people without a background in ADR and who aren’t looking to become a mediator but would like to become more effective at managing conflict in their personal and professional lives. Through interactive online training, you will learn the theory and practice the skills to resolve conflict effectively.

Take one course in the series or combine them to enhance your learning and skill development.

These courses can also be offered as private trainings for workplaces and groups.

These courses are not designed for individuals interested in pursuing a career in Mediation. Find more information on ADRIA’s Mediation training.

Looking to get into more advanced training in ADR?

Start with Communications in ADR, the prerequisite course to many of our more professional training courses.