Assertive Expression

Assertive Expression is part of the Approaching Conflict with Confidence series; this series offers online training to learn practical skills to better manage conflict at work and at home. 

This course is not designed for individuals interested in pursuing a career in Mediation. Find more information on ADRIA’s Mediation training.

This course is also available as private training. 

Objectives

This course is designed to give you greater confidence and skill in asserting your ideas, thoughts, and needs.

• Learn to identify what you really need and then to ask for it.
• Learn the principles and benefits of Assertive Expression
• Practice “I Language”, Behaviour Description, as well as giving and receiving feedback in low-stakes and high stakes situations
• Learn new tools for self-disclosure to balance out conflict conversations and to keep conversations productive
• Understand the role of anger in conflict and how to use and defuse it

Outcomes

Students will have more skills for using assertive communication effectively and will be more confident using these skills in their daily lives, as well as in conflict.  Students will have opportunities to practice skills in ways that give them flexibility for use in their lives.

This course is suitable for a wide range of groups, such as parents, teens, teachers, nurses, doctors, trades people, managers and supervisors, boards, committees, coaches, teams, etc.